ThinkDocu Privacy Policy

1. Introduction

Welcome to ThinkDocu, provided by Infinutech. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We collect only the information needed to provide ThinkDocu. We do not sell your personal data, and we do not share your content with third parties for their own purposes.

• Identity Data: includes first name, last name, username or similar identifier
• Contact Data: includes email address and telephone numbers
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
• Usage Data: includes information about how you use our platform, products and services
• Content Data: includes videos you upload, notes you create, and playlists you organize

Content privacy: Your videos, notes, and playlists are yours. We do not proactively view, read, or review your content. We only access or review content when you request support, when content is reported, when we need to investigate potential violations of our Terms of Service, or when required to comply with applicable law.

Data security and access controls: All data related to your content is hashed and encrypted using industry-standard protocols. Our employees do not have the ability to view your content under normal circumstances. Access to your encrypted content data requires explicit approval from a designated global system administrator and is only granted in the limited circumstances described above (support requests, content reports, Terms of Service investigations, or legal requirements). All such access is logged and audited for security and compliance purposes.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues
• To provide you with personalized learning recommendations
• To investigate reported content and enforce our Terms of Service (only when necessary)

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you delete your account, we will delete or anonymize your personal data within 30 days.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Right to access your personal data
• Right to correct your personal data
• Right to erase your personal data
• Right to object to processing of your personal data
• Right to request restriction of processing your personal data
• Right to request transfer of your personal data
• Right to withdraw consent

7. Third-Party Services

We use service providers for things like analytics, payment processing, and video hosting. They process data on our behalf only to provide these services to us, and they are not permitted to use it for their own purposes.

8. Cookies

We use cookies and similar tracking technologies to track the activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@infinutech.com.